Subtracting Negativity From Your Team Is A Winning Strategy I've been consulting for entrepreneurs and business leaders for decades now. My recommendations aren't always easy to follow. Some of them hire me as an "overhauler" to clean up their teams because many of them have a difficult time removing people who are no longer helping the team grow. I have proven that the "it's not personal; it's business" model of team management is sometimes crucial. Let me tell you about a call center organization which I'll keep anonymous for security and confidentiality purposes. We'll call this company Peter Pan (not their real name). I often use the alias Peter Pan in my stories because it helps me show how in business, we all have to learn to grow up. So let me tell you about this Peter Pan. I was hired by Peter Pan to come in and do an assessment of why their company was not growing, why their numbers were not reflecting their years of experience, a...